Citizen Portal

The Ministry of Social Services supports vulnerable people and families as they build a better quality of life. We help people with their immediate needs and provide supports for: families to safely care for their children, children and youth in care to be successful, people with disabilities to access community-based services, access to affordable housing, and income assistance to meet people’s basic needs as they work to become self-sufficient to the best of their abilities. Together with Indigenous and community partners, we work to make a positive difference in the lives of our clients every day.

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Request a Service

Submit requests for common city services such as potholes, streetlights, waste collection, or bylaw concerns. Requests can be made online anytime and routed to the appropriate department.

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Track Your Request

Check the status of your submitted service requests and see updates as work progresses. You can view details, timelines, and any follow‑up information in one place.

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Find Ministry Information

Access helpful information about city services, programs, road closures, and community updates. Quickly find answers to common questions without needing to call the ministry.

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Service one

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Service two

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Building 3

Product or service three

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Introduce another idea

This section can be used to offer supporting information or introduce a new idea. Common topics include a summary of your organization's mission, people, or an upcoming event with links to provide more information.